make sure you are using Virgin Media's DNS; if you go to 1. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. 168. Options. Try both Mac and Windows. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. My Virgin Media App. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Here’s how to turn on or off parental controls on an iPhone. 0 Kudos. Parental controls block websites and applications that you think are unsuitable for your child. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. The settings are saved and I have rebooted the Virgin Media Hub. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. For residents in Ontario and Quebec, Virgin Plus offers an. View Apps > Web Safe > manage your Web Safe settings - takes me. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Access your bills, diagnose faults and manage your package. Thank you for the help. Virgin Media. 67. Also check the. com and we’ll look into them. Regards. VM BB TV Landline. 168. VodafoneMakes sure your dns settings on your computer are manually set - 8. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Form Popularity . 222 and 208. At Virgin Media, we pride ourselves on our parental controls. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Web Safe is not automatically turned on for customers joining before this date. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Click on Manage Web Safe. More about Web Safe. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. com (connection reset error). Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 4. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. I've rebooted router and restarted devices but nothing helps. 10. Excludes broadband faults and broadband network outages. Switch on Child Safe. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. At Virgin Media, we pride ourselves on our parental controls. Contact the site operator for further help. For best. Go to My Apps. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Apps and extras. We give all our customers a complete, market leading security package called Virgin Media Security, free. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. Web Safe is an optional setting that does DNS based filtering. Email address. All Rights ReservedVirgin Media takes online safety seriously. on 05-07-2022 19:36. Pick a category to get started. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. Click: My Apps. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Account - Cable. 0 you will need to use 192. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. As far as I can tell there is a list of the following. WiFi on the London Underground: Activation required. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. Changes to our Acceptable Use Policy for Virgin Media Mail. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Sign in to My Virgin Media a. on 09-09-2023 11:35. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Get FormIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. These are two settings — Virus Safe and Child Safe. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Every computer on the internet must have a unique. We provide a unique service allowing you to choose the level of support you require, with an integrated solution for both connectivity and data security. That can be turned off, or just don't use Virgin Media DNS. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. --. Welcome to Virgin Media’s help and support page. Once logged in you will see 2 filters; Virus Safe and Child Safe. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 26-08-2022 16:41. Web safe provides ultimate protection when using the internet. You can actually reach out to Virgin Media and. 67. Get NordVPN - the #1 VPN for Virgin Media. WiFi hotspots. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 8. QuickStart, set up and connections. How to Watch Porn Safely – 7 Tips. These are two settings — Virus Safe and Child Safe. 67. Help with Volt. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Any website unsuitable for children is blocked by default. Virgin Media; My Virgin Media; Shop;. Surfshark: The best budget VPN for. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Further exclusions & legal stuff apply. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. At least 30Mbps download speeds in every room or £100 one-off credit. Find out more about our fastest, smartest, smallest TV box. com which is - 5311806. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. For best. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Expand the Email option. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 220. WiFi Max. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. Best VPNs for Virgin Media. Go to Account settings, then Account details b. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Staying safe online with Virgin Media Web Safe. All Rights ReservedVirgin Media 'Web Safe'. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Open a Web browser (e. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. In order. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. These are two settings — Virus Safe and Child Safe. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. Virgin Media. My website is clean and free of any viruses and malwares. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 0345 6000 789 * from your child’s phone to turn on parental controls. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. com and we’ll look into them. Learn how you can change Web Safe settings to turn Child Safe off. Select Parental Controls in Virgin Media Web Safe. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. not very safe!! nobile Posts: 574 Forumite. For some customers the Web Safe adjustments are not functioning. 100 and 194. Solved: Hi, I can't seem to turn on Web Safe. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Our Virgin TV V6 box, where awesome entertainment comes together. /web-safe. 0 Kudos. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Please look out for it in the top-right, purple envelope. With easy setup, get your fibre-optic deal now. To be frank, this is not on Virgin Media to solve this for you. Available with M50 broadband or faster. Available with M50 broadband or faster. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. The feature is designed to filter harmful and unsuitable websites from surfing so your entire household can be completely safe. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Media accepts no responsibility for personal online activity. Kindle Fires can bypass the Virgin Media Child Safe lock (using the Silk Browser). Sky Broadband [25]Enter your account details. Hi, I've noticed the VM web safe is not working properly. These changes affect all Virgin Media email addresses ending in the. These are two settings — Virus Safe and Child Safe. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. For more tips on how to keep your kids safe online, visit Internet Matters. Click: Settings. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. 10. Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. com, I get the "Virgin Media has blocked this website" screen. 1. 168. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. It keeps asking me to log in and when I do , it just keep repeating to log in and not letting me access the Web safe. I see that you can create a guest network with Virgin Media. You don’t need to be a web wizard to know how to take care of your kids online. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Can you help please. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. We are able to update this setting for you manually too, we just need to confirm a few account details. This is a fast and very easy trick that can work even if you're not a Virgi. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Welcome to the community and thanks for taking the time to post your issue on the forums. Virgin. 99 a month for two years. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I decided to check my parental controls were switched on - Virgin websafe - and they are. Virgin Media and you have confirmed Child Safe is on. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. Login to the Virgin Media online account in a web browser. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. NordVPN: Our #1 pick for Virgin Media customers. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Log in to My Virgin Media. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Media's network mostly still relies on coaxial cable connections to a customer's home, although this cabling is likely to be. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Find out more about our fastest, smartest, smallest TV box. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. Once logged in you will see 2 filters; Virus Safe and Child Safe. You’ll find these details on your bill or welcome email. Click: Settings. @ntlworld. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Plug in all your devices. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. And finally, you can add timing restrictions. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. ISPs use blacklists to block specific sites as well. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. Look out for the envelope in the top right-hand corner. Includes a 30-day money-back guarantee so you can try it risk-free. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. VPN Apps for all devices and unlimited simultaneous connections. Web safe provides ultimate protection when using the internet. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. Web Safe is not automatically turned on for customers joining before this date. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Fibre Areas only. You need to appreciate though that ISP's like Virgin Media don't decide to block sites unilaterally. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. Virgin Media. Just as I should. Malware can also record or steal information like bank details or account logins. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Please enter your email. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. There are no issues reported in the area. After that, it’s just £3 per month (or £30 a year). 4. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Getting past Virgin Media's WebSafe in a shared household. Virgin Media; My Virgin Media; Shop; Help;. For a single one, you may be able to get an exemption. In response to lotharmat. Try computers with Cisco’s OpenDNS using 208. Hi timcollier1965 Thanks for posting and welcome back to the community. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Just bear in mind this would reset everything. Select the SPAM setting you’d like to use: Reject All Spam messages. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. Hi, I cannot access Web safe/ child safe. Virgin Media is a proud founding member of Internet Matters – a tool designed to help adults keep children (aged 0-14+) safe online. Method 1: Remove Virgin Media’s Web Filters. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. Virgin Media pricing. Bypass Child Safe & Virus Safe. At least 30Mbps download speeds in every room or £100 one-off credit. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web. Thank youThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. . Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. WWE Network not working via VIRGIN MEDIA in uk in Networking and WiFi a week ago Had a power cut and now the router hub doesnt turn on in Networking and WiFi 08-09-2023 Re: Web Safe turned off but still blocking. Reply. Find out more about our fastest, smartest, smallest TV box. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoThen from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Click: Web Safe. on 06-03-2023 16:05. Reset Hub password. Either the customer can't move the sliders or they can but without effect. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. 9. Stay safe online. 8. Lee_R. Does fibre need a new router?. virgin. Welcome to Virgin Media’s help and support page. OpenDNS provide instructions here :. Virgin Media Web Safe. It blocks child-inappropriate websites automatically, and will. Any website unsuitable for children is blocked by default. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if using Hub in modem mode, third-party router. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Here you’ll find all the help you need for Virgin Media related problems and issues. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 1. Service and repairs at no extra cost . Virgin Media. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereRe: Web safe problem. Options. Virgin Media help and support. Find out more about our fastest, smartest, smallest TV box. on 06-05-2023 22:30. Black Friday deal: Save £522. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. I've tried a router reboot but that has not fixed it. SpeedTo recover your email address we need your account number, area reference and date of birth. Thanks - 5400491. 1. Changing network settings to use any Public DNS should re-gain full access for the device. Follow these easy steps: 1. Click on Manage Web Safe. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. The VM forum team might be able to help. You’ll pay nothing for 3 months (with no payment details. To turn off your guest WiFi network, visit your network settings by entering 192. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Virgin Stream hub offering money-back for. What’s more, it’s compatible with all. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. --. QuickStart, set up and connections. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Web Safe is not automatically turned on for customers joining before this date. Virgin media is blocking my website. They’ve got it all with value-packed mobile plans to affordable, unlimited Internet, to live and on-demand TV, all at sweet prices. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. From there the Web Safe can be accessed and configured. 2021; How to get a 10% speed boost on Virgin Internet FOR FREE. I want to be able to access a website and therefore need websafe to be turned off but the option does not allow it. 168. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Further exclusions & legal stuff apply. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Malware & Porn. 0 Kudos. By default Web Safe is on and it requires your device (s) use Virgin Media DNS. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. QuickStart, set up and connections. At least 30Mbps download speeds in every room or £100 one-off credit. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. 67. Move message to Spam folder (default) Flag a message as. Not using Plex or any other software. 0. Staying safe online with Virgin Media Web Safe. 1. 2. For fraudulent e-mails, forward to phishing@virginmedia. . Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. I can not get websafe/child safe to work on any device. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. If you want to know more, the updated sections are 6. 1/help for specific device where Web Safe is not working.